PIBE support

Write to support@pibe.ai: we reply within two working days. If an agent represents you, you can also ask them.

How do I sign in? Enter your email: you will receive a 6-digit code from noreply@pibe.ai. No passwords.

The code has not arrived. Check your spam or Promotions folder, then tap «Resend the code». The code is valid for 10 minutes.

How do I get an invite code? PIBE is for footballers: your agent, your club or a PIBE partner gives you the code. If you don't have one, write to invite@pibe.ai from the email you will use in the app, telling us who you are, which team you play for and, if there is one, a link to your public profile (club or federation): we will reply with a code.

Do I have to sign a contract? No: you sign it when there is a proposal (or whenever you like). To enter PIBE you only accept the terms of use with one tap. The Athlete Agreement is for answering proposals, that is, requests from someone who wants a Reading about you, and for letting your agent see your WHOOP and Oura data; you find it in You › Proposals, with a preview of what a club would see.

Why do you ask for consent to health data? Only when you connect a source (Apple Health, Health Connect, WHOOP, Oura): it is a separate consent that you can withdraw any time from You › Sources. Under 18 a parent gives it with a code.

How do I connect Apple Health? In You › Your data sources tap Apple Health: first we ask for your consent to health data, then you choose what to share. You can change your mind in the Health app › your profile › Apps › PIBE.

I have Oura, Garmin, Polar or another device. If its app writes to Apple Health or Health Connect, PIBE reads the data from there: turn on syncing in the device's app.

How do I connect WHOOP? In You › Your data sources tap WHOOP and sign in with your WHOOP account.

I have a link from my agent. In «You» tap «Got a code from your agent?», paste the link or code and tap «Connect your agent».

How do I delete my account? You › Delete account. Details.